KNOW YOUR RIGHTS
You do not have to purchase a casket or coffin from your funeral home. ITS THE LAW.
On April 30, 1984, the Federal Trade Commission (FTC) enacted a series of federal regulations meant to protect consumers from being taken advantage of during the funeral planning process. Known as the “Funeral Rule,” these FTC regulations limited the goods and services that funeral providers may require that their customers purchase.
One of the most significant freedoms that the FTC’s Funeral Rule grants to consumers is their right to provide their own casket or coffin. A funeral home must accept the casket or coffin that is provided and cannot impose any related fees or penalties.
The ability to purchase a casket or coffin from a reliable online source, like Casket Emporium, can result in enormous cost savings. It also grants consumers a wider range of options with regard to quality, materials, and customization. www.casketemporium.com
Table of Contents
General Price List
Consumers’ Rights Under The FTC’s Funeral Rule
Statement Of Funeral Goods And Services
Supplemental Providers Of Funeral Goods And Services
Casket Emporium recommends that you visit your funeral provider with a sense of your preferences for the service and burial. This will help to narrow your focus amidst the vast range of available choices.
General Price List
Before discussing or agreeing to any specific arrangements, ask your provider for a General Price List. This “GPL” itemizes the various goods and services the provider offers, and how much they cost, so consumers may choose only those elements of a funeral that they want. The FTC Funeral Rule requires that funeral providers offer a GPL prior to any discussion of funeral arrangements or pricing.
If you are interested in supplying your own casket or coffin, we recommend that you have a GPL in hand before discussing it with your funeral provider.
Consumers’ Rights under the FTC’s Funeral Rule
Funeral providers must disclose six rights of funeral consumers, including:
Right of Selection – Consumers may select only the items they want to buy, not including a charge for basic services and overhead.
Embalming – The law requires embalming only in certain special cases, which can be explained by the funeral provider upon request.
Alternative Containers – Funeral providers must specify which alternative containers (such as those made of fiberboard or composition materials) they offer in cases of direct cremation.
Basic Services Fee – The funeral consumer has the right to know how much the non-declinable fee for basic services and overhead will be. The consumer does not have the option to decline this charge.
Casket Price List – The funeral provider must disclose that a Casket Price List is available. If it is not listed as part of the General Price List, it must be provided before beginning the discussion of casket or coffin prices.
Outer Burial Container Price List – The funeral provider must disclose that an Outer Burial Container Price List is available. If it is not listed as part of the General Price List, it must be provided before beginning the discussion of outer burial container prices.
Statement of Funeral Goods and Services
At the end of the discussion of funeral arrangements, the funeral provider must give the consumer a completed Statement of Funeral Goods and Services. This is an itemized list of the goods and services that the consumer has selected. The statement allows consumers to evaluate their selections and make any desired changes.
SUPPLEMENTAL PROVIDERS OF FUNERAL GOODS AND SERVICES
If you choose to obtain funeral goods or services such as your casket or coffin elsewhere, the funeral provider may not charge another non-declinable fee, such as a “casket handling fee” or “basic facilities fee”. Caskets, vaults, transportation of the remains, embalming, cremation, outer burial containers, and urns are examples of funeral goods or services that can be provided elsewhere.
NEED MORE INFORMATION?
Casket Emporium is here to help. Call us 800 618 4642 with any questions you may have about your rights and providing your own casket or coffin. We can also provide you with necessary funeral information , as we have Licensed Funeral Directors on staff. Please be careful with other online companies, offering pre planning services, they are NOT FUNERAL DIRECTORS. Visit our website at www.casketemporium.com