Caskets I bought a Casket from Joe and I've never did this before so I wondered what I got myself into but in the end it all worked out fine . Joe is a good person to work with and he will take care of your needs . The casket is awesome .Buy thru Casket Emporium they will take good care of you at this most special time .Thanks Joe & God Bless . Michael Murphy April 22,2021 Scranton Pennsylvania.
Batesville President Mahogany, thats all. Joe, saved me $7500. from the quote from Chun Fook Funeral Service in New York NY. Thank you and more thanks that I found you. The amount of stress this caused but you were a life saver, stress reliever. We will come to you for all our casket needs. Yu Lin April 20,2021 New York NY.
Ethical and professional service Joe is very professional and trust worthy, he saved our family more than 50 % on what the funeral director quoted for an oversized casket for my family member. Joe responded on time, offered advise when needed offers options when needed Truly very pleased with service offered by CASKET EMPORIUM. Sarita Jones April 20,2021 Brooklyn NY
Great service! My Dad recently passed away from Covid-19 and Joe was very compassionate and helpful through the process of selecting a casket. I’m very thankful and the casket was beautiful. Thanks Joe! Carlos Lattislaw April 20,2021 Maryland
We are so happy we found you and your company. The Batesville Aegean Copper was first class. You helped us save $5000. on that casket. Thank you so much. Jennifer Harrison Brooklyn NY April 19,2021
Thank you Joe for the purple haze casket. It was beautiful and American Made. Thanks for being on time and on a Sunday at Bentas Funeral Home. Thank you. Maurice Hendrickson April 18,2021
It has taken me a while to get up the courage to write this note about this company and the owner who is really an angel sent from above Joe saw me reaching out online and extended his hand to ask if he could call me I was nervous and a bit out of my mind with the loss of my 32 year old son shopping online was the worst case stigma for me that has got to change and I am going to set out to see if I can help with that., whether you are blessed with good burial insurance or nothing for an unexpected loss that is thousands of dollars where you have less than a week to provide the money is enough to send you over a cliff ,Joe extended his hand to help ask nothing in return, answered questions put up with my professional family members inspections provided a first class product in less time than expected without Any strings joe went above and beyond to help in many ways outside of just selling his product he is the best example of caring than any you will find around our local funeral business area Joe is not just selling a product he cares about me my family and what we were going through at that time ,Joe I thank you with all my heart I will find a way to get many of these notes all over Northwest Florida military bases and other outlets Joe, my angel thank you the Swanson family Florida April 14,2021
Thank you Joe for being there, when we needed you the most. We ordered from AMAZONCASKETS.COM and the order came in damaged! We found you and besides all the information you provided about Amazon, you went above and beyond and had the casket there the same day. An angel. Never again from Amazon.com for caskets. We found our casket guy. Thanks! Sonqueta Jackson April 13,2021 Chicago Illinois.
Thank you Joe for being so compassionate and going out of your way for our family with the loss of my brother. You have no idea how much you helped me with my grief not just once but three times. For this I am eternally grateful. I will remember and never forget how much you shared with us and cared for us. Janice Theresa April 13,2021 Penn Argyle Pennsylvania
I cannot thank Joe enough for his compassion and help with the casket. He went above and beyond and his expertise was exceptional. He was there for every phone call and text. I didn’t feel pressured into buying something I didn’t like. I also felt that the knowledge he knew about the industry, helped make our decisions so much more easier. We tried other online companies but it was more of a business but with casket emporium we didn’t just feel like another customer but felt very comfortable dealing with him and his compassion. Thank you again and we will always recommend you to eve tune we know. Reginald Sampson April 12,2021 Brooklyn NY.
Thank you Joe. Thank you Joe. Thank you for being awesome. Thank you for all the help, thank you for answering my calls at midnight. Best CHOICE I MADE WAS ANSWERING HIS LIVE CHAT. This company saved me $7500. off my funeral bill. You don't believe me ask him for my number. The casket was delivered the same day, i ordered. One company couldnt do it and brushed me off, another couldnt sell a casket, if the casket was free. I found JOE And he spent time with me and helped me, read my contract and did all he could. He isn't just a salesman but a friend. You will be our casket company and funeral needs forever. My church knows all you did and we are forever grateful. Stephanie Jackson Loretta Tennessee April 10,2021
Thank you joe for being so kind Thank you joe for being so kind. Working with you was fast and easy which is very much appreciated during a difficult time. We can’t thank you enough.Erika Torres 4/10/2021 Santa Anna California
Thank you for the TITAN NAVY Casket. My uncle looked at peace. All your truths and words, were factual about the funeral home. Thanks for reading the statement of funeral goods and services. Thank you for showing us the hidden costs and charges that were not factual. We did call another online company and she could not answer these questions, as good as Casket Emporium. Call JOE and he will save you thousands of dollars. Michelle Camile Old Bridge NJ 4/9/2021
Thank you for the beautiful TITAN casket for my grandmother. The casket was delivered on time and was pristine. I cannot thank you enough and you helped save my family thousands of dollars. Thank you again. I am so grateful to have found you. Ernestine Jackson April 8,2021 Harlem NY
It took me a little time to write this but everyone should know how amazing and so informative Joe from casket emporium is. When our dad died we didn’t know what to do, so we went to the local funeral home we knew. Well the prices were crazy outlandish and so were the casket costs .Our family friend used Casket Emporium and were told to calll then so we called and the owner Joe answered and he was informative, professional and walked us through the whole process. He always answered and was there through all my questions and concerns .When we met up with him , he showed us the ways to save on funeral arrangements and where we were getting over charged. The funeral home had to adjust costs. He was our guiding light and are forever thankful to him. His casket was perfect and just like the funeral home but so much less.Thank you Joe and we continually tell our church and friends all about you . Many Blessings to you. Jackie Turner 4/7/2021 Bronx NY
Thank you for the plain pine casket. Our dad wanted to buried , in an eco friendly casket. We found Casketemporium.com and not only did they have what we needed, but we needed it on Easter Sunday. Joe not only delivered on Easter Sunday, but was 1 hour earlier. Other online companies , wanted expedited shipping and couldn't even deliver on Sunday. Due to our religion, we needed the funeral and casket on Sunday Morning. We found Joe and casket was there. No issues, no extra money. Take my word , you can't go wrong with Joe. Stephen Gutterman, Brooklyn NY. 4/7/2021
Thank you for the green casket, with the tractor inside the head panel. My dad was a farmer and that casket was perfect. We especially love the green tractor inside. Thank you so much , Joe. Elizabeth Phillips Kentucky 4/5/2021
I highly recommend casket emporium we recently had to lay my mom to sleep. Joe was so nice, he keep in touch with me regarding delivery of casket to the cemetery. It’s a difficult time for the family having to put your love one to rest, the price was just outrageous at the cemetery we could not afford it so my brother I law found casket emporium on the internet this is a true website you can count on them. Joe from casket emporium made it much easier for us in this difficult time of our lives thank you so much and the casket was beautiful thank you again for your services 💕 Marisol O Conner March 31,2021 Los Angeles California
We ordered a casket from AMAZON CASKETS! The casket never arrived. We found Casket Emporium and without a blink of an eye, no money exchanged nothing , the casket was in the funeral home Saturday morning. Top Notch Service, Top Notch Funeral Experience, Top Notch Professionalism. Thanks Joe, also Thank you for all the texts, phone calls and everything about where AMAZON CASKETS gets their caskets from. We will advise everyone in our community, as where to go, its not Amazon Caskets for sure. Sally Martinson Orlando Florida March 29,2021.
Very pleased with the quality and cost. So many compliments on how beautiful it looked. Thanks Joe! Brian McDonald Staten Island NY March 28,2021
From my first conversation with Joe, I felt his compassion and desire to help. He made a very difficult time a lot more manageable. Being a buyer and salesperson by trade, I know customer service and Joe was on point. I’m on the west coast and he’s on the east coast, his level of service knows no time zone. Thank you for delivering on time and exceeded the expectations. Gil Ocasio March 27,2021 Los Angeles California
Thank you so much for the casket for my mother. My entire family loved the way the panel inside the casket was created just for our family. We have used other companies but your funeral experience is what led us to you. The casket itself was top notch and beautiful. Everything you expressed to us was done specifically to our needs and wants. There are no hidden costs or fees. Delivery to Massachusetts was on time. When we couldn’t afford the casket at the funeral home, we went online and we found Joe. He was exceptional and everything he did , he did with compassion. Thank you Joe. Light up the darkness in your life when you call Casket Emporium, they are here to help you. Marlena Wiggins Queens NY March 26,2021
Thanks Joe for the quick and expedited delivery on a SUNDAY! We needed a casket for a funeral on Monday Am and you delivered on Sunday. Thanks again , Margaret Ponce Knoxville Tennessee March 26,2021.
Joe was incredible. He found a casket meeting more than the criteria I needed for less than half the price the funeral home was charging and got it to me FAST. My family and I are so pleased. I highly recommend this company and Joe - Joe was personable and worked hard to meet my needs. Thanks again Joe! Tabitha Fischbeck March 25,2021 Bronx NY
Never write reviews. I have to write one for this man and his company. We were reading up on caskets and how to and where to purchase them. We found one company and was reading their Blogs about death, what to do when someone dies and so on. We gave them a call. Fraud. They have nothing to do with the funeral industry and couldn't even answer my questions. They are pretending to be funeral directors and so on and we then found out they don't manufacturer USA caskets but buy them from someone else, they have nothing to do with the manufacturer of caskets, thats for another day. We almost decided then to stop and go through the funeral home. We looked a little more and found CASKET EMPORIUM!! We were so happy to have found them. They have actual funeral home experience, licenses on staff and the knowledge was better than the funeral home we chose. We saved $3800 on funeral home costs and the Batesville Embassey Cherry saved us $4500. Look no further than CASKET EMPORIUM! Joe and his staff are knowledgable, professional and not some sleazy salesman working from home. From the professional, personally deliver to help negotiating with the funeral home. You can't go wrong with Joe. James Chung New York NY March 23,2021
At first, I was skeptical about ordering online. Purchasing a casket by just texting? But it turned out to be a smooth and easy transaction. Everything went well and on time. Definitely will recommend casketemporium.com to my friends. May Kuan Orange California March 22,2021
Thank you Joe. We ordered a casket late Friday Night. We were in a rush and are so glad we found Joe. He calmed our nerves and pretty much guaranteed delivery on Saturday Morning. The Funeral was Sunday Morning. The casket was delivered Saturday Morning at 945am. We were so relieved. A life saver Joe is and Casket Emporium. Sandy Morrison Orlando Florida March 22,2021
My family are extremely grateful for the great care and service that Joe from Casket Emporium showed to us; especially at this most different time of our lives. My mother-in-law’s casket was as beautiful as she was and fitting for our queen. Thanks again. Veronica Gonzalez Mahopac Ny March 20,2021
If your in the NEW YORK AREA and are looking for a casket this is the company to call. The best! You can't go wrong with Joe. We were having funeral home difficulties and Joe with his mass funeral knowledge mediated and brokered a deal between us and the funeral home, saving us $4500.00. The casket he helped us with was a Batesville Paragon Mahogany, which also saved us $7500.00. He personally delivered the casket and was there for final inspection and NEVER ONCE ASKED FOR MONEY until casket was signed off and inspected. Truly top NOTCH service. If you want to wait on shipping/Couriers and waiting on caskets from Texas,California, Tennessee and risk damage then call someone else. This is the place to call for TOP NOTCH CASKETS and service.Professionalism from A-Z!! Thanks Joe and anything to help you Casket Emporium we will always recommend you. Jin Soo Kim New York NY March 19,2021.
I was experiencing difficulties with the funeral where my brother was, the selections of caskets were awful and they were charging ridiculous prices. My sister gave me Joe's number and I contacted him. Joe was patient with me explained my options, sent pictures of casket options, and delivery schedule. He also gave me insight on what the funeral home could and could not do. Even when the funeral home continued to be difficult, Joe went out if his way to ensure the casket I ordered was delivered and I was satisfied. He was a lifesaver at at difficult time and showed compassion. I would recommend Gasketemporium to anyone during their time of need. La Jeune Gover Toledo Ohio March 19,2021
It hurts me that I even had to be in the casket market in the first place but Joe was great to work with. We tried another company but she could not help me nor knew anything about caskets. Joe helped us and his funeral knowledge was top notch. The casket was beautiful, our family received many compliments on it. I was able to reach Joe whenever I needed him, he personally delivered the casket earlier than expected and sent us several pics and video to assure us that it was what we wanted ahead of us actually seeing it at the funeral home. Hope I’m not in the market again but God forbid I am, I’d certainly return to casket emporium. Great customer service. Queenie Queens NY March 18,2021
Good value, professional service and most importantly, easy. Highly recommended. Andrew Lustig March 18,2021 Teaneck NJ
Joe was absolutely amazing. He was knowledgeable, efficient, caring, and professional. He was true to his word on everything that he said, and went above and beyond to ensure everything went smoothly. Not only was his service exceptional, but the casket that he provided arrived in perfect condition, on time, at an incredible price. The product quality was impeccable. Although I never write reviews, I had to ensure that people truly understand that using Casket Emporium is the right decision. Raye Anderson March 17,2021 Denver Colorado
Funerals are already tough, but they're made worse due to stress from demanding, opinionated Asian relatives, very specific Asian customs I have never heard of in my life and the unplanned financial burden. No joke, I was stressed beyond belief. Costs were piling up quickly and I felt like if I kept making compromises, I wasn't going to be able to fulfill the deceased's last wishes.....until I stumbled upon Joe. Joe reached out to me constantly throughout the process to make sure I got everything I needed and even gave me advice on how to handle certain issues during the process. Joe works hard for you because he understands how hard this time can be. He helped me with a selection of caskets that fit the deceased's wishlist in a wide price range so there was no financial pressure to go expensive. I would not hesitate to recommend Joe to any friend or family, because he goes above and beyond what his job entails. Yvonne Huang March 15,2021 New York NY
Thank you Joe for helping me with a casket. Everything you educated us about funerals, vaults, caskets and the extra charges were right on. You were like an angel to us and not just a salesman sitting in their home selling caskets. Your funeral knowledge was top notch. Thank you again. Ramon Perez Bronx Ny March 14,2021
I had the heartbreaking task of finding a casket for my beloved wife, who was taken from all of us far too soon. We had decided on a cremation, which would involve burning the casket. As I looked at the options available at the funeral home, I saw either really cheap ones that were made out of cardboard?! and really expensive ones made out of pure mahogany costing upwards of $20,000. As I eyed the expensive ones i.e. "nothing but the best for Jane", my wife (who lives on in my heart) tells me in my head: "what are you thinking?! You're going to waste $$$$ for a casket that will be burned the next day?! You should save the $$$$ for this LV bag I found..." I found Casket Emporium and spoke with Joe after 5 PM. He explained the difference between wooden caskets and cremation caskets ... they can both be cremated, but the dedicated "cremation" caskets tend to be cheaper quality because they will be burned, whereas the wooden caskets tend to be higher quality because they will be buried. I found a nice wooden casket, which was unfortunately out of stock. Joe gave me an upgrade to a similar model at no extra charge. He gave me is cell phone number and assured me that he could personally deliver the casket the next day within the NY/NJ area. The casket was delivered directly to the funeral home and Joe texted pictures of the casket from every angle to re-assure me that it was delivered in perfect condition. Thank you Joe for lightening the burden on such a tragic and difficult time. Jackson Yeh March 14,2021
Joe, Thank you so much I am very Satisfied with the Casket and you delivered in the time frame you said. The Casket is Beautiful. I am glad I was TOLD ABOUT YOU! YOUR THE BEST! Doraetta Mcintyre Portsmouth Virginia March 11,2021.
My moms casket was lost by Walmart Caskets. We ordered a casket from another company through walmart. We were told they were local to Los Angeles and they were not. They LIED! They were shipping from a company in Loretto Tennessee, look them up, across the country. They LOST MY MOMS CASKET! We were in a panic and then found JOE! JOE'S the best, he fulfilled our order and didn't charge anything additional and even had 2 warehouses in California. Joe, Educated us about where everyone gets their caskets from and everything. He made us feel at ease and didn't even want to get paid until casket was delivered. We are forever in debt to Joe and Casket Emporium. Margaret Harrison Los Angeles California March 8,2021
I dont often feel obligated to return to a site to leave a review of a company, However my family and I recently laid my uncle to rest and Joe (Owner of Casket Emporium) came to the rescue! His site is rated 5 stars and let me tell you he deserves every star! It can be very scary purchasing something like this online. You wonder if it's a scam because it seems too good to be true. I did extensive research into online casket companies and Casket Emporium had the BEST ratings and the fact he doesn't work from home and is hands on! Add on the fact that we were looking to place the order online, on a SUNDAY at almost 10pm... Well as soon as you log onto Casket Emporium a chat box pops up and so does a standard message from "Joe" the owner. Now normally I disregard this option on every site I go to (I continued to on this site as well lol) However Joe followed up again asking if there were any questions he could answer... again I ignored the messages that I thought were all automated. He sent a few more messages and I finally responded and he immediately asked to call us to assist us with our order! Again this was almost 10pm on a Sunday night! We (My family & I) held an impromptu conference call with Joe where he provided 5 star white glove service to a grieving family. He refused payment until we physically inspected the casket to ensure it was what we wanted and that there was no damage. Again 5 Star Service! I truly appreciate Joe and his company for helping my family send our loved one off with style & dignity! Little does he know he is now our family's go to for all Casket needs! He was extremely knowledgeable about his product and familiar with our Funeral home of choice. He is local to the NY Tri-State area and delivery was prompt (He is often early which is also a plus) So with that if you were looking to purchase from him please don't hesitate! Answer his chat because it's really him on the other side. He is respectful, patient and knowledgeable & will take care of your family as he did mine and the dozens of others who came back to leave a review. Ayodele Family March 8,2021 Bronx NY
Thank you Joe and Casket Emporium for coming through when “Best Price Caskets and Overnight Caskets” tried over charging me for the casket, delivery and restocking fees. You were very transparent and everything you said and we agreed upon was done right to the T. There were no hidden costs, fees or surcharges. You we’re there when we desperately needed the casket on time. We were so fortunate to have found you. We are forever grateful and may you be blessed every day. Charisma Washington Los Angeles California March 8,2021
Joe was efficient and professional from the beginning till the end. My Grandmother passed away from Covid. My Grandpa had passed away back in 2017 and we had ordered this beautiful blue casket from Casket Emporium then. I reached out to Joe again for a matching casket for my Grandmother. Even though the funeral home changed the dates on us three times, Joe delivered the casket in perfect condition as promised. He wasn't cold like the funeral home people had been. He got the job done and was still able to be compassionate. A week after my Grandmother's passing, my Uncle also passed. Joe offered to help with an urn too even though that wasn't his usual thing to do. If you're looking for the best prices and service, contact Joe 100%. Thank you Joe for making this process easier by ensuring the timely delivery of my Grandmother's casket. It was beautiful and a perfect match to my Grandpa's. Peggy March 6,2021 Queens New York
I contacted Joe for a Gold casket that i could not find any where else, He had this beautiful one i purchased for my husband. Im very pleased with his service and how professional he was we spoke on the phone a few times and he assured me the casket would arrive in time and it did. He also did a excellent job with the insert photo. Joe you did a great job and i will make sure i contact you in the near future. Well trusted person. You made this smooth for me a such a difficult time. Thank you Mili Osorio Pennsylvania March 3,2021
Joe, we are so grateful to have found you. You saved us from high costs of funerals and caskets. You helped us save $5000.00 on funeral costs. You showed us the ways and hidden costs. No other casket company can do that. There just people working in their homes and you showed us where and how to save. We are forever in your debt. $5000 is a lot to save on funeral costs and you did it for us. More people should be educated by you. Your a life saver and my dad got a funeral fit for a king. Donna Marshowicz Silver Springs Maryland March 3,2021.
Family was experiencing a financial hardship. We could not afford to buy the casket from the funeral. the funeral insisted that we buy a casket from them which was super expensive. I called casket emporium for a casket. I was promised delivery the next day by 12 noon. It arrived at Sampson funeral home in Brooklyn at 9 am the day I was promised. Lakeisha Bombay Brooklyn NY March 2,2021
When my father passed last week we knew he wanted him to gave a wooden casket, but there was very little to spend on one. I contacted Joe at Casket Emporium and explained the situation. He was kind and very helpful. I told him I needed a casket in less than 48 hrs in a different state from where I am. He said No problem and got it done and for an extremely reasonable price. When the casket got to the funeral home and was uncrated, there appeared to be some minor blemishes because of shipping, so I called Joe and he told me what to do to correct the issue and if that didn't work that he would get a new one shipped immediately. I buffed out the rail and it was beautiful. The cherry finish glistened for visitation and the graveside service this week. This company and its owner made it very simple to honor our father with a gorgeous place to rest. Thank you, Joe and Casket Emporium. Kim Mauk Missouri March 2,2021
Never ever write reviews, but this time I did. We tried buying from a company who stated they were local to us Massachusetts but after speaking with Joe and Casket Emporium, we found out they were not. We just didn't want a casket being flown around the country and delivered by someone who couldn't care less what he was delivering. Not only did Joe personally deliver the casket but we didn't even pay for it until it was delivered. 2 other companies we spoke with, just felt off, kids in background crying and yelling and 1 guy was downright rude. After speaking with Joe and his education about funerals and caskets, we knew we couldn't go wrong at all. Joe your the best out there. Margaret Simpson Boston Massachusetts March 1,2021
My fathers casket was top notch. He went out in Cadillac. Thank you for your professionalism. David Thompson Los Angeles Ca March 1,2021
Needed some assistance with a casket for my Brother-in-law. Due to the funeral home I was dealing with trying to rip me off by a few thousand dollars. I decided to shop around calling 3 other companies, having to leave messages or in boxing my request and someone would get back with me 3 to 4 days later. But when I called the casketempurim Joe in boxes me and stated he can take care of what I needed. Joe even went a step further by given me his personal number, because of the ruff time, I was having with the funeral home. Joe step in on a 3 way call and stopped the funeral home from ripping me off. Joe I'm truly thankful for all your help!! If anyone needs help laying someone to rest give The Casketempurim a call and ask for Joe. Charles Taylor Virginia February 26,2021
Joe was professional and very kind. My mother's casket was on time and beautiful. Thank you Joe Georgia Nelson Los Angeles CA February 26,2021
All I am saying is BUY LOCAL BUY LOCAL BUY LOCAL!! We met casket emporium at one of his seminars on casket buying and where to buy from. Our sister died and we went straight to him and everything he has said , is completely true. We were educated about where all these caskets come from, who makes them and where they are located in the USA! From me who buys 10-12 caskets yearly online, you want to BUY LOCAL!! Saves on stress and headaches of couriers, planes and damages. Joe delivered the casket and we met him inspected and paid. THATS SERVICE! BUY LOCAL! Jeffrey Harrison Bronx NY February 25,2021
We tried buying from AMAZON CASKET, but they told us due to the weather , they couldn't get us a casket. We stumbled upon Casket Emporium and after they talked to us about what company does what and what company ships from where, we decided we would use them. We were SO HAPPY WE DID!! The casket came 2 days earlier and Joe didn't even ask us for money, not 1x until casket was delivered. Thank you for the kind service and professionalism from the start. We now have our own Casket Company to work with. Jennifer Ridges New Orleans , Louisiana February 24,2021
Expedited service, Expedited Service and NO CHARGE! Thanks for the high quality, same day casket. Thank you. Marvin Mulligan Englewood NJ February 22,2021
Thank You Joe. Casket was beautiful and on time. Thanks again! Cynthia Watson Harlem NY February 21,2021
AMAZING!! Joe was amazing, he saves me from a crazy situation. I ordered my father’s casket from TITAN CASKET through Amazon and 2 days before my father’s viewing/mass/burial they called to tell me that they couldn’t deliver it due to weather. I started panicking and googling site and luckily came across Joe’s site and in 2 days got everything set up ending paying a lot less them TITAN CASKET had charged me, it was delivered on time, got confirmation of delivery and can now be at peace with laying my father to rest tomorrow. Thank you Joe. Ada Rodriguez Newark NJ February 18,2021
Joe worked with me on short notice to insure my family received a quality casket of our choice for our Mother before an impending Winter storm. He was professional, courteous, and delivered perfectly. Highly recommend his service. Brian Dayton Ohio February 17,2021
Another 5 Star testimonial from my family. We had to write one. We tried ordering from another online company, actually Amazon. We had numerous road blocks. We found this company and boy were we impressed. Casket was delivered the SAME DAY ORDERED in SEATTLE WASHINGTON!!!! How he did it, its his secret and only his secret I guess .DIDNT EVEN ASK FOR MONEY!!! Casket was delivered , no damage and his OWN COURIER SERVICE!! IMPRESSED IMPRESSED IMPRESSED!! Joshua Washington February 17,2021 Seattle Washington.
Joe's Casket Emporium was great. Joe was very responsive to our questions, and provided extremely helpful recommendations in aiding us in the selection of a casket. The casket was shipped promptly and arrived on time - without a scratch. The prices were extremely competitive as well. Jim Maxfield February 16,2021 Edgewater Maryland
Perfect Service, Perfect Product, Perfect Delivery and Perfect Company. Thank you Joe for helping us out. Jonathan Mitchell Memphis Tennessee February 14,2021
Joe professionalism and customer service was top notch. He was so helpful, answered all my questions, sent me pictures of different options and delivered the casket in person. It made these difficult times a little less stressful to our family. Thanks Joe! Queens NY February 13,2021
Cant Believe the service I received from Casket Emporium. Joe, you were very courteous and professional. We always buy caskets online, from another company. They were down right rude and nasty and mean. We decided to look for another company and by Gods Grace came to you. It was night and day dealing with you. Everything you said , was right to what they were charging and all the hidden costs.These New York funeral homes know where to burn us. You showed us where the hidden costs were and boom we saved another $1800. Thanks for you expertise in the field. We normally buy 40 caskets yearly for family and the community were in from BEST PRICE CASKETS, but we now know we have someone local and not just a third party. Thank you again for all your knowledge about the casket online business and who does what. We can't begin to thank you enough and your kindness. See the light and call Casket Emporium. Renee Simpson-Jackson Bronx NY February 12,2021.
Joe was fantastic totally professional and his customer service is A+ couldn’t have asked for more even though we had a very unusual circumstance. His customer service is top notch, he was immediately responsive to any questions we had. Old fashioned customer service = Joe. The Best’s Family February 10,2021 Allentown Pa
The funeral was about 8 days away, and in another state. Would have been difficult to find a casket through the funeral home, in another state, and we discovered Casket Emporium. They have a great selection, many different materials, styles, colors, and all online. We found one we really liked, placed the order. Immediately Joe was in touch with us confirming all the details of the product, and delivery location. He provided a date of delivery, and was there on that day. Which was four days before the funeral. When got to see the casket in person, looked great, very please. Plus, the cost was about half as much as where the prices of caskets start, buying through a funeral. Fid Yelle Boston Massachusetts February 10,2021
Joe is pleasant to work with during the difficult time. He offered fair price and personal on time delivery. Very professional, the batesville Premier Mahogany was perfect and saved us $7000.00.- Jimmy Dun Mount Kisco NY February 10,2021
TOP NOTCH! Casket Emporium is top notch. From the personal delivery, to the perfect casket. We were buying from Amazon Casket, until Joe educated us about that. Boy was he right. We went right to the source and bought the casket, Casket Emporium. Our family is also very grateful that you allowed us in a Showroom to see the casket , and we didn't have to pay until the casket was delivered and Thank you for personally delivering the casket. My dad is going out in a Corvette! Bernard Williamson Chicago Illinois February 9,2021
Joe, your the best. Thank you for having one of your employees personally deliver the casket. We were so happy, it was your company delivering the casket and not a 3rd party delivering service, as we had problems in the past. Thank you for the constant communication and always being there no matter the time , even on weekends. Also thank you for the 100 magnets and business cards, so we can hand them out all over East Los Angeles, we want everyone to use Casket Emporium. Madison Jones-Turner February 8,2021 Los Angeles California
Thank you for the Beautiful Casket. The on time delivery was 30 minutes earlier , which was great. Why I am writing this review, is that your professionalism was off the charts, your funeral expertise top notch. What sold us on your company was how you educated us on where Costco Caskets, Amazon Caskets get their caskets from. Also where every single online company gets their caskets from and how they SHIP IN and not hand delivered. We wanted that hands on delivery to ensure no damage and no scratches. Thank you Joe for everything and the entire community will use your services again. Pasquale Ramirez Bronx NY February 8,2021
My sister and I needed a casket in a timely manner Joe was great to work with and a man of his word. May my mother rest in peace. Norman Mason Philadelphia Pa February 6,2021
Grateful for Joe and Casket Emporium. Can’t beat the prices and service. We were able to give my father a beautiful casket for a fraction of the price we would have paid elsewhere. Joe even delivered the casket to the funeral home during a snowstorm. Thank you! Katie James Brooklyn NY February 6,2021
Joe, Thank you for bailing us out last minute. When another company didn't deliver, she lied to us numerous times and flat out took the money with no product, you came through in the nick of time. Everything you said was truthful and on the money. My advice to all is SHOP LOCAL! When buying a casket online , don't use the people working from home. Use the company who is more hands on than any other company out there. Joe delivers his own caskets, own warehouses and is always a text,phone call away. Joe always answers and gets the job done. Thank you for being there, sorry to call you at midnight too. Lakesha Jackson Queens NY February 5,2021
Joe, thank you for the Titan Casket Silver you delivered the SAME DAY in New York. We have had issues with other online companies in the past, late deliveries, wrong head panels and so on. You assured us the head panel will be correct, it was, the casket delivered on time,it was, and no damage and payment only when inspected, ALL TOP NOTCH. Everyone was highly impressed. Thank you. Ebony Harris Bronx NY February 4,2021
I generally do not write reviews, but I felt compelled to write a review for Casket Emporium. In particular, for the owner Joe who contacted me within minutes of me contacting him on the website. He was compassionate, honest and truly a pleasure to work with. He was in constant communication with me and helped find the exact casket we were looking for for our dear grandmother. He searched and searched until he found exactly what we were looking for, gave us a great price and even drove it to the funeral home and delivered it earlier than expected. I wish more business owners still had the kind of honestly and integrity that Joe has. Even though this was a very hard time for myself and my family, Joe made the whole process very easy and extremely professional. I would give him 10 stars if that was an options. HIGHLY HIGHLY RECOMMENDED!!! New York NY February 3,2021 Sabina Liss
For what was a very tumultuous time for my family, Joe was extremely helpful, kind and accommodating. The funeral home requested that the casket be delivered by a certain time, Joe not only promised to deliver the casket by that specific time but he dropped it off hours earlier. Even further as I am out of state Joe when asked provided pictures of his inventory and was readily available to answer any questions that both myself and family had. Thank you again Joe. Summer Queens NY February 3,2021
Joe, I am only going to say Thank You. You delivered my Fathers Casket in Brooklyn NY during a BLIZZARD! You arrived on time and went as far and helped the funeral home shovel snow, so my dads casket can be brought in. Talk about going above and beyond. Thank you, Thank you and Thank you. Everyone will know about this. Jack Terry Brooklyn NY February 3,2021.
We are so happy we found you. The Batesville Pembroke Cherry was perfect. You helped us save thousands of dollars. We are grateful we went with that casket and not a chinese knockoff version, we found on Costco Caskets. We are part of huge a congregation of 11 churches in Los Angeles and we will be promoting your website and business to all. We look forward to meeting you and doing a seminar about caskets in the near future. Melissa Jenkinson and Family Los Angeles California February 1,2021.
Thank you for the wonderful casket you provided us. The Batesville Premier Mahogany was top notch and you helped us save $4500.00 on the same casket. Chun Fook Funeral Home was overcharging us by a lot. You have been wonderful from start to finish. Thank you for also personally delivering the casket on Saturday 3pm. Your in our hearts forever. Lee Family January 31,2021 New York NY
It’s never easy saying bye to family. The casket we purchased from Casket Emporium gave us peace that Dad is sleeping in peace. Joe made everything lighter on us, took one of the largest burdens off our shoulders and truly made us feel like family. He took the extra time to help and talk to us. He made us feel as if we were his only clients, very refreshing in this day and age. Kindness that Joe showed us in our time of need is far and few. Thank you to Joe and Casket Emporium for everything. Ana Family January 31,2021 Yonkers NY
I'm very impressed with Joe, and the quality of his service. He's been very kind and professional with our family. Jesse Butler New York NY January 28,2021
Looked at several sites and found the exact casket I wanted for my mother. They kept me posted on progress by text and phone. Great prices and wonderful customer service. Mary Schoonover Los Angeles California January 28,2021
This is the first review that I have ever written. Having read the experiences of so many reviewers on this site, I can say with firm commitment that every word expressed by all, is absolutely true! Joe helped me handle ALL of the arrangements for my father's service and did so in an effortless, extremely professional and competent manner. From saving me $2000 on the casket with immediate delivery, to referring me to an affordable funeral director who was exceptional in every respect,Joe did it all with ease!! I will recommend this company with confidence to everyone I know. Thank you Joe, for being there for me... you have been a Godsend and I am very fortunate to have found a friend like you. 🙏🏼✌️💜 Frank Bedminister NJ 1/25/2021
The Best online company for New York Caskets. We cannot thank you enough. The Titan Casket Black was more beautiful in person. The funeral home was even impressed. Thank you for also delivering on Saturday Afternoon. No other online company would even attempt to deliver on a saturday but you did personally. What other company out there has their owner delivering caskets on a Saturday. THIS COMPANY DOES. Joe , thank you again for the Titan Casket Black. Marvin Johnson Queens NY January 23,2021
Thank you for the Titan Casket Navy. We also want to thank you for allowing us to see the casket before we bought it. That was very special and we wanted to thank you for personally delivering the casket and allowing us to inspect it. Thank you for always being there , even at 1am. Bless you and your company. Theresa Watson Bronx NY January 22,2021
Out of all of the people that I dealt with through the painful process of planning a funeral, Joe was the light in this dark time. He went above and beyond to make sure that I was able to receive a gorgeous casket for my father-in-law on time (ahead of time, actually!) and within budget. He was honest, trustworthy and an excellent communicator. Joe even followed up to make sure that the family and I were satisfied. I would not hesitate for a second to recommend Joe of Casket Emporium. Thank you again for your impeccable service! Amanda Long Island NY January 21,2021
Joe, we read all your reviews and you downright blow all of your competitors out of the water. Between your funeral experience, expertise and helping us to coordinate delivery on a weekend in Los Angeles California, we only can say WOW. The Mother casket was downright beautiful and just how you described it. We will always recommend you to all our family members and our 5 local churches we belong to. Joe, you were a light in darkness. Tamara Lynch January 20,2021 Los Angeles California.
Thank you for the beautiful casket delivered to J Foster Phillips Funeral Home. We were highly impressed with the way you do business and your professionalism. Thank you again for also being in New York Caskets. Betty Johnson Queens NY January 19,2021.
Amazing Amazing. Joe was exceptional. When another online company failed to deliver Overnight, Joe was there to pick up the pieces. He delivered personally and on time and only got paid when we inspected and saw that the casket was delivered. CANT BEAT THIS COMPANY! Janice Griggs Bronx NY January 16,2021
Joe was prompt and thorough in his communications with me. He was able to fulfill my request quickly and with zero hassle. He even delivered our casket to the funeral home ahead of schedule, on short notice. I confidently recommend his services, as he will deliver. Jonathan McKinney Brooklyn NY January 16,2021
Thank you so much for all your help during this very difficult time for our family. Joe was very helpful and communicated often before, during, and after the purchase. Great prices and great customer service! Would definitely recommend! David Alanis Los Angeles Ca January 16,2021
SERVICE SERVICE SERVICE..thats what you get using Casket Emporium. My brother died in Seattle Washington and Joe had a Batesville Aegean Copper delivered on time the day after it was ordered. The price was more than half off the funeral home price. Cant BEAT THAT! James Choo Seattle Washington January 13,2021
Joe was extremely helpful in helping us get a very nice casket. I was a little concerned with a perfect rating but after dealing with Joe I understand how he earned that rating. If I am in need of another casket I will for sure seek his assistance first. Thanks to Joe with casket emporium it was a beautiful service. The funeral home wanted 5,900 and for a comparable casket we were able get one for $1,500 through Joe. Brandon Graham January 11,2021 New York.
Joe, Thank you so much for the OMEGA RED casket that you helped us with. Our brother loved that color and for you to have it and deliver it to us the same day was so exceptional. We cannot thank you enough for the casket and your professionalism. Cindy Johnson 1/8/2021 Queens NY.
The saying under promise, over deliver , applies to this company and especially Joe. At first I was skeptical because, I had been shopping around for a casket for my mom who recently passed. Joe was very attentive and answered all of my questions. He walked me through the whole process and I was able to find a perfect casket for my mom. I am in the sales business and Joe went far and beyond to make sure we were taken care of. Anyone reading this review, take it from us, in Joe we trust. Thanks again Joe Michael Chauca Virginia January 7,2021
This company is the best. Prices were extremely good and made an otherwise unpleasant life experience much easier. Promised delivery was kept and my family was very pleased with the casket. B Goodman New Jersey January 6,2021
Thank God there are people like Joe around when you need them. We looked online because of the high funeral costs for caskets, but were unsure about being able to get one delivered on time. Joe was patient, informative, and never pressured us once. We were confused over the casket we wanted, so when we gave him a description, he sent a picture via text, talk about personalized service! The casket arrived ahead of schedule in perfect shape, a big relief. Thank you Joe, thank you Casket Emporium! You can be sure we will recommend you when others are in need. Jim Baltimore MD January 6,2021
When your mourning people tend to take advantage in prices especially funeral homes. My sister found joe through goggle and joe came through!!! Exactly what we wanted. The casket is beautiful and he delivered himself and made sure it was what we wanted before leaving. very affordable price for great work!!! Thank you Cindy Richmond Hill NY January 4,2021
Called late at night just to get the hours of operation and Joe picked up! Great guy real professional and always available very flexible and dedicated. And all that from just 3 conversations. Happy with the product, delivery, and prices! Definitely made my troubling time much easier and affordable! Will use and recommend again. Thanks. - D.Q. From Yonkers January 2,2021
I had to plan a funeral at Christmas time during a pandemic. I was already stressed out and then found out the cost of the funeral. It was overwhelming! I searched online and found a beautiful casket. I contacted them and Joe actually called me. I bought it and it was delivered. Instead of $6000, it was $1595. The funeral was perfect. Lisa California December 31,2020
My experience with Casket Emporium was excellent. Joe is very courteous and replied quickly to text or phone calls. Even though we are in California and they are in New Jersey their service was great. When the casket was delivered Joe called me to tell me that a big scratch was found. He obtained a replacement and had it delivered the next day (Christmas Eve). He really cares about providing good service and the right product. Their prices are significantly lower what the funeral home will charge. I don't believe you can go wrong with them. Terry Dong 12/29/2020 Los Angeles Ca
Thank you for the quick service. Thank you for delivering personally on Christmas day. We had a funeral planned for saturday and Joe delivered a casket on Christmas day. We call that exceptional service.The casket was beautiful and my mom looked so at peace in her Mother Casket. Joe, you were amazing and professional. Darnell Johnson 12/28/2020 Brooklyn NY.
The best Casket Company around. From the personalized delivery to the outstanding Customer Service. From not once asking for money until Casket was delivered and inspected for, you can't beat that service. We will recommend all families and friends to them. His products were better than the funeral home at significant savings. Life saver and honest company. Lizette Rodriguez BRONX NY 12/25/2020
Thanks Joe Everything was perfect, and you were honest Once again thank you soo much Sal Taormina Manalapan NJ 12/24/2020
I was looking for a casket that fit my mom's reflection of her and I explained what she liked color wise and she loved flowers, so Joe was giving me colors to what I knew she would like and for flowers to be on the casket was a extra plus, Joe is patient and friendly and this is needed when trying to the right thing for loved one, so anyone that is looking for help, Joe is the person you want to talk to, Thank you Joe! Janice Dailey Virginia 12/24/2020
Joe, Thank you so much for the beautiful casket. Your words were true all along and your guidance and expertise on funerals was exceptional. Even going so far as to deliver on Sunday, WOW! The funeral home tried to make it difficult by saying only on Sundays for delivery and you did. You are the best! Lakesha Barney December 18,2020 Brooklyn NY
DONT BUY FROM COSTCO!!! Thank you Joe for bailing us out last minute and delivering the casket on time in Maryland. COSTCO failed to deliver the casket on time and all we got was the run around from them. Poor customer service and on hold 3 hours. Thank you Joe for answering the phone all hours of the day and al my numerous texts. The casket was perfect and my mom was put at rest. NEVER AGAIN WITH COSTCO, PLEASE BUY STRAIGHT FROM A CASKET COMPANY AND NOT BIG BOX STORE. Joe and Casket Emporium are the best and most economical. Thank you for being there for our family. Shelly Webber Baltimore Maryland December 8,2020
Terrific service. The casket was personally delivered, even on a Sunday. We didn't even have to pay until casket was delivered to Bronx, NY. The casket was perfect and just as beautiful as the picture. Thank you Joe. Dianna Johnson December 7,2020
Casket Emporium A+++++++ Joe at casket Emporium is very helpful, honest and a joy to work with especially for a person with no experience in planning a funeral. Their product is top notch and was delivered as promised. He even called me to let me know that it had been delivered. Peggy California December 4,2020
Thank you Joe. Words can't express how I feel about this company. Unreal and exceptional . Didn't ask for single dollar until the casket showed up in Harlem NY. He delivered and waited until casket was inspected. Then handed a contract and we paid him. A Gentleman through and through. If your in NY and you use another online company and pay sight unseen, your being duped. Buy from CASKET EMPORIUM!! You only pay when delivered in NY. You can't ask for better service. You get to see the product first. THE BEST!!! Jacqueline Bissett December 2,2020
This is the best online company with caskets. Joe was great, everyone says it online in the reviews. Everything was perfect as perfect is during a funeral. He helped negotiate a better price with the funeral home too. Being based in NY was even better. Other online companies tell you their NY or other states but they aren't. After my due diligence, I found out Overnight Caskets is in Colorado and flys caskets in, late and damaged. Sky Caskets is in Arizona, same deal with Best price Caskets as well. Titan Caskets has changed names numerous times and ships third party from another company in Massachusetts, but there based in Arkansas very suspicious too me. Joe delivers on time, doesn't accept payment until delivered. You can't ask for anything better. I researched many companies before falling in love with the casket Joe shows and the compassion and expertise in the casket/funeral industry is remarkable. I felt I wasn't dealing with a sleazy salesman, someone who really wanted to help me and my family. Joe your the best. The Jones,Smith and Valentine Families. Bronx NY December 3,2020
Great service! Very efficient, punctual and offers great prices. I would recommend this service to anyone! Trevor Baltimore Md December 1,2020
From the initial phone call to the delivery of my fathers casket, Joe was professional and sympathetic. He even handled the delivery of the vault required by cemetery. A very smooth transaction...thank you Casket Emporium! Anna Pirelli December 2,2020
When faced with the sudden passing of my mother, the last thing i wanted to deal with was casket decisions. Joe was very easy to deal with and the casket was delivered directly to the funeral home as he said it would. Thank you for all your help during this difficult time. Darrell Castro December 2,2020 New York.
Excellent customer service and product. Joe was very helpful and easy to deal with. Paul Manabat December 2,2020
Casket Emperium demonstrated professionalism, dependability, timeliness, and empathy during our time of loss. The website was easy to navigate and provided many options for casket designs and prices. Joe provided professional advice in our effort to decide the right casket deemed befitting for our family patriarch. His ordering of the casket and delivery to the funeral home was timely and efficient. He also served as intermediate between my family and the funeral home when necessary to facilitate a smooth process. Joe was easily assessable for questions or to address concerns. I will highly recommend casket Emperium base on my family’s personal experience during our time of grief. Byrle Victoria December 3,2020
This is the best casket company. They delivered my fathers casket the same day it was ordered. You cannot beat that. The funeral home was even impressed. We decided on their company, not just because of the reviews, which are impeccable but because they are in NEW YORK. We didn't want to risk lateness, damage and not showing up. He delivered and got paid at delivery, you can't be that professional service. He wasnt just someone taking an order,like other companies. He texted and was talking with us the whole time, if that isn't service I don't know what is nowadays. Joe you ROCK! Watson Family Bronx NY 11/25/2020
Hands down joe is one of the best guys to deal with.I had to get casket for my stepfather so i called late night and left a voice-mail. Joe promptly called back that night. I explained what i was looking for and when I needed it. He had started the order that night. He emailed me next morning with paperwork. The casket came on time in perfect condition top quality product. I went with a cedar one and received a lot compliments on it. Joe even reached out to make sure everything worked out and to make sure I was happy. Its reassuring to see people like joe take pride in their business at a time like this . Highly recommended Leone Family Massachusetts 11/25/2020
Perfect, perfect and perfect. Thank you for delivering a casket the same day we ordered. You went above and beyond and even discounted the casket by $200.00 less than everyone else online. You didn't charge delivery and I was skeptical but you kept you word the whole time. Another online company was charging us $250.00 more for expedited service. Very Rude in my eyes. My brother found you and everything you said you did. You communicated and was there 25 minutes earlier. We didn't even pay until we inspected the casket at night. You truly came through on the same day ordered with no additional costs. Thank you Joe. Phyllis and Ryan NJ. 11/20/2020
We can't ask for better service. From answering on weekends, to all hours of the day. The Titan Silver casket was perfect and my dad looked peaceful and at rest. Thank you for your expertise on the funeral industry. Thanks Joe. Patricia Bronx NY. 11/20/2020
Joe, Thank you for the beautiful casket for my mother. It was top notch. The shipping next day was perfect and free as well. Thank you again. Ramon California. 11/20/2020
Thanks for your help Joe. The Titan Casket Blue was beautiful. You were trusted from the start and very cordial. You were amazing and a Trusted Casket Comp that we can call anytime.We could not thank you enough. Thanks Joe. Mary Ellen from Seattle Washington. 11/18/2020
DONT BUY FROM AMAZON. My mother passed away and we thought buying from Amazon was easy. Well it wasn't, they never delivered and the third party TITAN CASKETS, never answered. Amazon is a just a reseller. Call casket emporium, they are direct and personally deliver the casket. My mother was just sitting in a funeral home without a casket. Joe came through in the nick of time and even discounted his prices because he didnt want us paying 2x for the casket. We then found out this company, TITAN CASKETS. is just a middle person pushing products. Joe delivered straight from his warehouse and it was safe the whole way through. Joe was the guardian angel. Forever in gratitude.
As Executor of mom's meager Estate, my sister wanted the very best for our beloved mother. Unfortunately, she had a champaign appetite on a beer budget. But she agreed to allow me to see if I could do better than the $3,000 casket from the Funeral Home she had originally selected. Joe, from Casket Emporium had the same make and model for less, but he also provided pictures and descriptions of several comparable choices, both in quality and design. Our selection was half the amount and all 6 of my siblings agreed it was a beautiful tribute to our beloved mother. Joe was never pushy, but patiently provided his experience and insights throughout our decision-making process. Our selection was delivered undamaged, on time, and directly to the funeral home as part of the total fee. I would highly recommend Casket Emporium to anyone in need. Thanks again Joe! Greg
I had no idea you could purchase caskets online. I did my homework and found that Casketemporium had the best next day delivery cost. Working with Joe was a blessing. He is a very caring man. Save yourself some money, with quick delivery and buy from Joe. Mary.
I was notified of my mother's passing on Sunday evening. My mother had pre planned her funeral for an immediate burial so a casket was needed upon short notice. None that the funeral home had to offer in our price range were satisfactory to us. I spoke with Joe Monday and he went out of his way to suggest several available & assist me in finding the perfect one for mom. He had it delivered to the funeral home by mid day Tuesday & it was absolutely beautiful & perfect in every way! I can't say enough about the quality of both the service & merchandise they provided. I'd give them 10 stars if I could. Moore Family
I made arrangements in advance for a funeral for my husband who was very sick. I picked out a casket and was not that fond of it. I found Casket Emporium on line and besides having a good rating with BBB, the reviews were great. I got in touch with them and Joe took the patience and time to find what I was looking for. Never having thought to by on line I was a little nervous, when Joe delivered the Casket is was exactly what I wanted for my husband. I also bought the concrete vault from him and they were both half the price of the funeral home. They also have more of a selection then funeral homes. I highly recommend them and would tell anyone to check with them before buying from funeral homes. Schettino Family
The services for our recently deceased father were held at Fook Funeral Home in Flushing NY. Based on the handful of casket options offered by the funeral home, my step-mom chose a Batesville casket for $6,500.Because the planning meeting with the funeral director felt like a meeting with a car salesman, my brother and I decided to do some on-line research to confirm that the $6,500 was a fair price and/or to find a comparable casket at lower price.I found and called a casket distributor in Michigan, but that company did not service the NY area. Fortunately, the Michigan guy tells me "Joe" can help me and gives me Joe's number. My brother called Joe, who was able to offer the same exact casket for $4,000. At first, I planned to ask the funeral home to reduce our costs by the $2,500 difference. But, when I called Joe to confirm that he could get the same model for $4,000, I decided to buy the casket through Joe instead because he seemed so honest and helpful. When the funeral home was informed of our decision to buy the casket separately, they tried to make it more difficult by saying that we would also need to independently purchase the vault because of their concern that the casket might not fit properly in the vault. When the issue was brought to Joe, Joe said he could get the same vault for about $1,000 cheaper than the funeral home. However, the local vault companies won't work with Joe on vaults for this particular funeral home. The reason being that this funeral home would stop using any vault company that produced vaults for outside vendors. When I get Joe and the funeral director on a call together, the funeral director backtracks and says the funeral home would be able to get the vault. After the call, Joe asks me for the name of the cemetery where my father will be buried. I tell him Rosehill. Off the top of his head, he tells me to call "Ruth" at Rosehill to see if a vault is actually needed. So, we called Ruth, who indicated a vault was optional, not mandatory, for my father's plot. That would up saving us another $2,200. I would totally recommend Joe for casket needs. In addition to offering great prices, Joe seems knowledgeable on all aspects of funerals and is really good to work with. Poon Family.
I was referred to this company by a good friend. I worked with this company and I want to,say that it was well worth it. The company treated me very well and there professionalism was outstanding.
My father passed away on April 2, 2020 and we needed to find a nice casket he would’ve liked without a ridiculous mark up. The funeral home prices were just not going to work, so I started searching online. I contacted several online stores who all had several issues (inventory, hidden prices, shipping, and arrival time). Then my search led me to Casket Emporium. Joe was nothing short of great. He was nice, patient ,understanding, and helped me find the perfect casket for my father. He personally made sure the casket was delivered to the funeral home two days before the viewing. The casket exceeded our expectations, and even the funeral home stated it was a very nice casket. This is the place to find a nice casket for a loved one when looking for quality, reasonable prices, and excellent customer service
Mr. Joe, words cannot Express how much my family thanks you! You helped us through these difficult times & reassured me that I can call you at any given time. You even mailed the casket out without worrying about money. You are in the right business and GOD has given you a gift. If & when anyone that I know needs a casket, your company will forever be mentioned. Thank you!
Funerals are already tough, but they're made worse due to stress from demanding, opinionated Asian relatives, very specific Asian customs I have never heard of in my life and the unplanned financial burden. No joke, I was stressed beyond belief. Costs were piling up quickly and I felt like if I kept making compromises, I wasn't going to be able to fulfill the deceased's last wishes.....until I stumbled upon Joe. Joe reached out to me constantly throughout the process to make sure I got everything I needed and even gave me advice on how to handle certain issues during the process. Joe works hard for you because he understands how hard this time can be. He helped me with a selection of caskets that fit the deceased's wishlist in a wide price range so there was no financial pressure to go expensive. I would not hesitate to recommend Joe to any friend or family, because he goes above and beyond what his job entails. Huang Family
The first conversation with Joe was filled with courtesy and professionalism. He delivered a casket that was perfect in condition and within the time frame he stated. The convenience of his service was well appreciated during a difficult time. I highly recommend that you use his business for your casket needs. His prices and variety were phenomenal. Lawshawn Jackson and Family
Excellent, Outstanding service we receive from Joe from Casketemporium. My brother passed and I was in a deadline with funds and time for his services. Joe came to our rescue with processing and shipping a high quality casket within two days. He promised the funeral home would have the casket Friday morning and kept his promise. We were able to have the viewing Friday afternoon. Thank you so much Casketemporium! Cassandra Burke
Needed some assistance with a casket for my Brother-in-law. Due to the funeral home I was dealing with trying to rip me off by a few thousand dollars. I decided to shop around calling 3 other companies, having to leave messages or in boxing my request and someone would get back with me 3 to 4 days later. But when I called the casketempurim Joe in boxes me and stated he can take care of what I needed. Joe even went a step further by given me his personal number, because of the ruff time, I was having with the funeral home. Joe step in on a 3 way call and stopped the funeral home from ripping me off. Joe I'm truly thankful for all your help!! If anyone needs help laying someone to rest give The Casketempurim a call and ask for Joe. Taylor Family.
I was notified of my mother's passing on Sunday evening. My mother had pre planned her funeral for an immediate burial so a casket was needed upon short notice. None that the funeral home had to offer in our price range were satisfactory to us. I spoke with Joe Monday and he went out of his way to suggest several available & assist me in finding the perfect one for mom. He had it delivered to the funeral home by mid day Tuesday & it was absolutely beautiful & perfect in every way! I can't say enough about the quality of both the service & merchandise they provided. I'd give them 10 stars if I could.
Casket Emporium is the best! Joe is a very trustworthy merchant who will go above and beyond to make sure your loved one is taken care of. Even though my funeral director was lying and giving both of us a hard time about using an "outside" company for the casket, Joe stood by me and met all their unreasonable demands. His product was beautiful. Everyone present at the funeral said my dad was going to be laid to rest in a Cadillac. I would highly recommend Joe and his company to anyone who needs his fine quality merchandise and services. Thank you very much Casket Emporium.
Best decision, I ever made. By answering the live chat, I said what could I lose. Well best choice my family and I ever made. By speaking with Joe, all our fears were diminished. He guided us through the whole process. He saved us on a casket,vault and helped lower our funeral bill by $2000.00. Best decision ever answering his live chat.Joe your the best a guiding light in this stressful situation.
Joe was excellent he kept his word every time . I unfortunately had to bury 3 of my family members in 90 days and this took a lot of pressure off because he helped our family save a lot of money and offered us great service and information. He was respectful, quick and accurate
Honestly, Casket Emporium was like having an angel on our side. When another funeral home literally gave false information to try to get my family to buy their product, Joe from Casket Emporium helped me to learn the truth about pricing, sizing, and other information to make informed decisions for my loved one! I recommend them 100%!
Best Decision You Can Make During This Time. So I’ll start by saying this... if you DON’T check with Joe at CasketEmporium, you are simply doing yourself a disservice...He followed up. He took every call. Every single thing he said and promised came good.
We had to purchase an Oversize Casket for a women and we found Casket Emporium to help us. There are not enough words to express how thankful I am to Casket Emporium. Joe was very professional and trusting. The casket I picked was beautiful. Even the funeral director commented on how nice it looked. I must admit I was a little worried but Joe eased by fears. We needed an over sized casket for a woman. I was surprised but pleased with the variety. Most over sized caskets look masculine but the one I selected was beautiful. It was silver with black accents. I think it was called the Franklin Silver. The casket can be used for a man or a woman. The casket arrived in Baltimore on the date promised. I highly recommend Casket Emporium. You won't be disappointed. Don't waste your time with other companies who jerk you around with countless questions. You'll be pleased with Casket Emporium From beginning to end
Impeccable service.My experience with Joe and Casket Emporium was amazing! The product was beautiful, the pricing was reasonable and most importantly the service was impeccable. In a time of hardship, the seamlessness of this process made my life a whole lot easier.
Thank you Joe, when Tim @ trusted caskets couldn't help me , you came through. I didn't want the stress of having a casket come from the west coast. You guided me and were there on time in Queens, NY. Thank you again. Shop Local and shop smart, Casket Emporium.
I just wanted to thank casket emporium for their professionalism, compassion and experience in caskets. When my mother passed away in June, the funeral home in NJ was way over priced. I called a couple of other companies online but they were adding on additional costs to get the casket here the next day. I found casket emporium and there were no additional costs and the casket was here the next day. Now, the funeral home who will remain nameless at this time was very rude to the owner of casket emporium and was trying to get very close and violent about the whole situation.Joe from casket emporium was very calm and very respectful and explained its the law and there is no need for anger. He calmed the situation and when the irate funeral director left , we talked some more and he was just awesome. I am a member of large Polish Immigration society and I explain to everyone that you can buy a casket other than from the funeral home and to call Joe and he will help you save thousands of dollars. Took me a while to write this as I am still dealing with my mothers passing and the unprofessionalism of the funeral home, who added much more unnecessary grief to my family. Don't get bullied into buying a casket from a funeral home. Stanley
Thank you Joe , Thank you Joe, Thank you Joe. Thank you for helping me save on funeral costs and your casket was so beautiful for my mom and everyone that came to the service loved the casket. My family was so happy we found you and you were so kind, compassionate and very professional through and through. It took me a while to write something but I wanted to thank you so much. I tell everyone every day about how you saved me on funeral costs and how you educated me about the funeral process. Thank you so much Joe your the best. Johnson Family is forever grateful.
I was in desperate need of a casket for my mother's final resting. I had ordered from a company that was from the west coast. I truly stumbled upon Casket Emporium and spoke with Joe. He helped me clear the order mishap from West coast. I bought a Beautiful resting Bed for my mother. Joe gave me his word that it would be there exactly on time. His word held up and I'm forever referring this company to all of my family and friends. Thank you so much Joe your the best
I found Casket Emporium online. The funeral director gave me a price for a couple of caskets that were either overpriced or not to my liking so I decided to look elsewhere. Casket Emporium had a variety of options and prices available. I found a casket I liked and Joe gave me a couple of options, that I wasn’t aware of. We agreed on a date for delivery and it was delivered to the funeral home when he said it would be. I could not physically see them because if COVID-19. I wasn’t asked for payment until it was delivered. I finally saw the casket and it was better looking in person than online. The process was seamless and I hope I don’t have to shop for caskets any time soon, but if I did, I would call Casket Emporium.
From the moment I placed my order until the delivery of the casket I was personally reached out to in regards to my order and it's status. They were little details but really help in a time where you have all the stress of planning a funeral and comforting family. Thank you Joe for your work in these times!
We tried buying a casket from Titan Casket.They are not in my local area and tried charging us extra costs for shipping/delivery. We found casket emporium and they didn't charge any extra fees or add ons. Joe personally delivered the casket and didn't even accept payment until we inspected the casket. Please before buying a casket online, which we definitely recommend, research the company to make sure they don't fly them in and use couriers. Casket Emporium was exceptional all the way through. Thank you Joe.
My family are extremely grateful for the great care and service that Joe from Casket Emporium showed to us; especially at this most different time of our lives. My mother-in-law’s casket was as beautiful as she was and fitting for our queen. Thanks again
Joe was efficient and professional from the beginning till the end. My Grandmother passed away from Covid on April 3rd. My Grandpa had passed away back in 2017 and we had ordered this beautiful blue casket from Casket Emporium then. I reached out to Joe again for a matching casket for my Grandmother. Even though the funeral home changed the dates on us three times, Joe delivered the casket in perfect condition as promised. He wasn't cold like the funeral home people had been. He got the job done and was still able to be compassionate. A week after my Grandmother's passing, my Uncle also passed. Joe offered to help with an urn too even though that wasn't his usual thing to do. If you're looking for the best prices and service, contact Joe 100%. Thank you Joe for making this process easier by ensuring the timely delivery of my Grandmother's casket. It was beautiful and a perfect match to my Grandpa's.
I recently purchased a casket online instead of from the funeral home. I did my research and upon talking to many funeral homes and retailers, this was the absolute best company to deal with. The owners knowledge of caskets, funerals and everything else was outstanding. I didn’t feel like I was getting pushed into anything that I didn’t want. I felt even more at ease that he didn’t want payment until the casket was delivered. He even offered to meet me at a showroom to make me more at ease with what I was purchasing. I couldn’t thank him more and the casket was more beautiful than the ones at the funeral homes. Delivery was done personally by the owner and I couldn’t thank him more! My family wasn’t treated as just a customer but as he was dealing with his own family. Thank you so much for everything. Ms Johnson.
I called a couple of companies before I got to casket emporium. I needed a casket on a Tuesday and called tuesday am and casket was delivered same day . The owner himself answered and personally delivered the casket tuesday. I couldn’t believe how smooth the transition was and how he always answered the phone and there was no issues and casket came. He didn’t ask for a down payment, nothing. He just wanted the location and casket was there on time . The other companies wanted me to wait till mid week for airlines and so on. I just felt more at ease dealing with a local company and not a company from the other side of the country. He offered for me to come a showroom , to make me feel more at ease, I just felt at ease knowing he was in the metropolitan area. Thank you again for the lovely casket for my dad. You helped us save so much money. Thanks again.
I cannot thank Joe enough for his compassion and help with the casket. He went above and beyond and his expertise was exceptional. He was there for every phone call and text. I didn’t feel pressured into buying something I didn’t like. I also felt that the knowledge he knew about the industry, helped make our decisions so much more easier. We tried other online companies but it was more of a business but with casket emporium we didn’t just feel like another customer but felt very comfortable dealing with him and his compassion. Thank you again and we will always recommend you to eve tune we know.
After numerous frustrating attempts to find an affordable and attractive casket online Joe came through for us. Other companies passed me from one contact to another. They show products that are unavailable. They come across as trying to make an impression without actually helping. Joe responds immediately and has all the resources and information needed, he keeeps in touch at each step, and all his communications are clear, efficient and in person. I could not have asked for better service. I intend to turn to him for future needs.
Just wanted to say how wonderful it was dealing with Casket Emporium. Every phone call was met with professionalism and expertise. The casket was delivered on time and was exactly what we spoke about. Thank you for your helping my family and saving us a lot of money.
I'd like to thank Joe for his honesty and being straight forward with me. I had the pleasure of dealing with Joe last month when "SKY CASKETS" over charged me for a casket and didn't deliver it on the day they said they would. Now I'm having problems getting my funds back from SKY CASKETS....I called Joe and he told me exactly what he could do and he did exactly that. I thank Joe for being there when I needed him and will use his services again if ever needed. Thanks again Joe.
I learned of this company from a friend. They purchased a casket from them instead of the funeral home and was so happy with the product and experience, that they recommended that I call them. I was so happy I did. Joe was so helpful and didn’t force me into buying something I did not want. He didn’t ask for money, credit card or anything up front. He explained the whole process of purchasing, to delivery and everything he said was 1000 percent accurate. I couldn’t be more happier that I was recommended Joe and Casket Emporium and they helped save me thousands on my funeral expenses. Thank you again and your the best.
I highly recommend Casket Emporium. Joe, the owner, was prompt returning phone calls and texts. Nothing worse than being in mourning and not getting your questions answered. Great prices, great customer service. No worries at all.