This experience couldn’t have been more simplified, cooperative, compassionate, economical, respectful, or simply dignified. From start to finish, Joe handled my purchase with a level of personal care, empathy, and compassion that transcended my expectations. I’ve always heard how difficult and expensive funeral planning is. Joe at Casket Emporium certainly put that rumor to rest. Personal delivery of my dearly departed mother’s pink casket was the epitome of stellar customer service. Not a scratch on it and no need for packing and boxing. Straight from factory to funeral home. All I can say is, “Thank You, Joe,” a million times over.